No Hidden Clauses
Jahan likha hai wahan likha hai. Koi fine print nahi jo padhne mein 2 ghante lag jaye.
LEGAL REFERENCE
Privacy Policy - Aapka Data Hamara Zimmedari
q2ww mein aap jab account kholte hain, aapka naam, phone number, aur JazzCash ya Easypaisa ke banking details sirf uske liye use hote hain jisne shamil kiya tha...
Account data encryptionLocal payment data safetyWithdrawal verification only
Hamari Privacy Practice - Saaf Tarjeeh
Jab aap q2ww par account kholte hain, hamara system sirf zaroori maloomat lete hain: aapka nam, date of birth, phone number aur bank ya wallet details. Yeh data sirf aapke liye secure servers par rakha rehta hai. Hamari privacy system Pakistan mein local qanoon ke mutabiq kaam karta hai. Withdrawal ke waqt, verification ke zariye aapki pehchan confirm ki jati hai, par
aapka personal account sirf aapke paas rehta hai. Hamara team kabhi bhi aapka password nahi mangta aur na hi hidden fees yaa extra charges sirf data lene ke bahaane se. JazzCash, Easypaisa, SadaPay aur Raast se jo payments hote hain, unka record encrypted form mein rehta hai.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
PRIVACY QUESTIONS KA JAWAB
Agar Aapko Privacy Ka Sawal Ho
Team online
Email Support
[email protected] par email karen. Hamara team 24 hours mein aapke sawal ka javab deta hai. Aapka account number aur issue likha hua bhej dain.
Chat Support
q2ww app ya website par live chat kholiye. Support agent sirf aapka account ID poochega, koi password ya sensitive data nahi. Raat 2 AM tak chat khula rehta hai.
Account Settings
Aapka account mein jao, Settings mein Privacy aur Security likha hai. Wahan se aap apne personal data dekh sakte ho aur kuch settings badal sakte ho.
SECURITY AUR VISHWAS
Kyon Aap q2ww Ko Trust Kar Sakte Hain
Encryption Standard
Hamara banking connection SSL 256-bit encryption se protected hai. JazzCash aur Easypaisa dono apne bank-level security ke saath hamse connect hote hain.
No Third-Party Selling
Aapka data kabhi bhi third party ko bechi nahi jati aur na hi ads ka motive se share hota hai. Sirf q2ww ke server mein rehta hai aur sirf aapke liye use hota hai.
Local Compliance
Hamara data storage Pakistan mein local qanoon ke rules follow karta hai. Withdraw karte waqt, aapka identity verification bilkul transparent process se hota hai.
Account Deletion
Aap jaisa chahiye apne account ko delete kar sakte ho. Ek baar delete hone ke baad 30 din mein aapka sara data q2ww ke server se hata dia jata hai.
Password Reset Flow
Agar password bhool jayen, hamara system aapke registered email par reset link bhejta hai. Koi support agent aapka password nahi dekha sakta aur na hi change kar sakta hai.
Session Timeout
Agar aap 30 minutes tak q2ww mein kuch nahi karte, aapka session automatically logout ho jata hai. Is se aapka account safe rehta hai agar phone kisi ko lag jaye.
CLARITY VS OTHERS
Hamara Privacy Page - Dusron Se Alag
JazzCash Direct
JazzCash se jo withdrawal hota hai, uska record seedha aapke account statement mein dikh jata hai.
Easypaisa Linked
Easypaisa ke through jo deposit lete hain, unka verification sirf bank ke saath hota hai, koi extra app nahi.
SadaPay Safe
SadaPay wallet se jo paise move hote hain, woh encrypted tunnel mein jate hain, hamari server par light copy rahti hai.
Real Support Hours
Support team 10 AM se 2 AM tak available hai. Nahi ke '24/7' likha hai par reply ek hafta baad aata hai.
Data Breach Alert
Agar kabhi koi issue happen kare, hamara team 12 hours ke andar email ke zariye aapko notify karega.
Annual Report
Har saal hamara privacy team ek transparency report publish karta hai jisme data request aur security issues likhe hote hain.
PLATFORM SECURITY FEATURES
Aapke Account Ko Mehfooz Rakhne Wali Cheezen
Two-Factor Authentication
Agar chahiye to aap apne account par 2FA on kar...
Device Recognition
Jab aap naye phone se login karte ho, hamara system...
Session History
Aapke Account Settings mein, aap dekh sakte ho ke kon...
Payment Verification
JazzCash, Easypaisa aur SadaPay se jo withdrawal karte ho, pehle...
Encrypted Wallet Link
Aapka JazzCash, Easypaisa ya Raast wallet hamari server mein direct...
Support Ticket Logging
Jab aap privacy ya security ka sawal utha sakte ho...
Aksar Puche Jane Wale Sawaal
Haan, likha rehta hai par encrypted form mein. Jab aap withdraw karte ho, ya paise add karte ho, to hum aapka JazzCash number use karte hain. Lekin yeh likha hua sirf q2ww ke secure database mein hai, kahi aur transfer nahi hota.
Agar suspicious activity dekhe to aapko email mil jata hai. Agar password change ho gaya aur aap nahi kiye, to immediately support ko contact karen. Hamara team aapka account lock kar dega aur 24 hours mein investigate karega.
Nahi. Easypaisa PIN ya OTP hum kabhi nahi likhe rakhte. Jab aap withdrawal karte ho, to sirf hamara system Easypaisa server ko message bhejta hai aur paise transfer hote hain. Aapka PIN hamesha aapke paas hi rehta hai.
Jab tak aapka account active hai, tab tak data rehta hai. Agar aap account delete karte ho, to 30 din baad sara data permanently delete ho jata hai. Backup mein bhi nahi bachta.
Nahi. Hamara system sirf SadaPay ko instruction bhejta hai ki yeh rupay is account mein transfer karo. Details q2ww ke server mein hi likhi rehti hain. SadaPay ko aapka q2ww account info nahi pata.
Email change karte waqt hamara system verification send karta hai. Aur security questions bhi poochta hai. Agar suspicious login dekhe to account automatically lock ho jata hai. Phir support se verify karna padhta hai.
Haan, Raast transfer ka log hamari database mein rehta hai. Amount, time, aur status likha hota hai. Lekin aapka Raast PIN ya personal bank details kabhi nahi likha jata. Sirf transaction confirmation rehta hai aapke account mein.